TERMS & CONDITIONS
Welcome to savorhospitalityhk.com, the website of Savor Hospitality (“Savor Hospitality”, “Savor”, “we”, “us” or “our”). By “you” or “your”, we mean any person who accesses or uses this website.
This website provides information about Savor Hospitality, its dining venues, culinary experiences, events, promotions, loyalty programme, gift cards, career opportunities, reservations and other services or information made available through the website.
Please read these Terms & Conditions carefully before using this website. By accessing, browsing or using the website, you acknowledge that you have read, understood and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use the website.
These Terms & Conditions apply to your use of the website and its content. Additional terms may apply to particular services, promotions, events, reservations, gift cards, loyalty benefits or other offerings. Where specific terms apply, those terms will be made available to you at the relevant time.
We may update, change, suspend or discontinue any part of this website, its content or services from time to time. We may also revise these Terms & Conditions when necessary. Any updated version will be published on this website, and your continued use of the website after changes are posted will constitute acceptance of the revised terms.
TERMS FOR SPECIFIC SERVICES
Certain products, experiences or services available through Savor Hospitality may be subject to additional terms and conditions.
These may include, without limitation, terms relating to restaurant reservations, Savor Loyalty Circle membership, gift cards, promotions, private dining, weddings, corporate events and catering services.
Where additional terms are provided, they should be read together with these Terms & Conditions. If there is a conflict between these general Terms & Conditions and specific terms relating to a particular service or promotion, the specific terms will apply to that service or promotion to the extent of the conflict.
LAWFUL USE OF THIS WEBSITE
You agree to use this website responsibly and only for lawful purposes.
You must not use the website in any way that may:
- breach any applicable law or regulation;
- infringe the rights, privacy or intellectual property of another person;
- interfere with the security, operation or availability of the website;
- introduce malicious software, harmful code or other disruptive material;
- attempt to gain unauthorised access to any part of the website or its systems; or
- use website content for fraudulent, misleading or commercial purposes without our permission.
We may restrict or suspend access to the website where we reasonably believe that these Terms & Conditions have been breached or that such action is necessary to protect the website, our business or other users.
WEBSITE CONTENT AND PERSONAL USE
The information published on this website is provided for general information about Savor Hospitality, its venues, dining experiences, events and services.
We make reasonable efforts to keep website content useful and up to date. However, menus, venue information, opening hours, availability, promotions, prices, event details and other information may change without prior notice.
Unless expressly stated otherwise, website content is provided for your personal, non-commercial use. You must not reproduce, republish, distribute, modify, sell, commercially exploit or create derivative works from website content without our prior written permission.
INTELLECTUAL PROPERTY
All content appearing on this website, including but not limited to text, photographs, images, graphics, logos, icons, videos, designs, page layouts, trademarks, service marks, trade names, software and other materials, belongs to Savor Hospitality or is used by us with permission from the relevant rights holder.
The collection, arrangement and presentation of these materials are also protected by applicable intellectual property laws.
Nothing on this website grants you ownership of, or any unrestricted right to use, our intellectual property. You may view and use website materials for your personal, non-commercial purposes, provided that you do not remove copyright, trademark or other proprietary notices.
Any use of our intellectual property beyond what is permitted under these Terms & Conditions requires our prior written consent.
RESTAURANT RESERVATIONS AND SERVICES
Information provided through the website may allow you to enquire about or request a table at one of our venues. A reservation request does not necessarily constitute a confirmed booking. Where applicable, our team may contact you to confirm the details of your reservation.
Specific reservation requirements, seating arrangements, dining policies, event conditions, cancellation terms or other requirements may vary between venues and experiences. You are responsible for reviewing any applicable information provided when making a reservation or enquiry.
For private dining, weddings, corporate events, catering and other organised experiences, additional arrangements and terms may apply depending on the nature of the booking.
We reserve the right to make reasonable changes to menus, seating arrangements, event details or services where circumstances require, subject to applicable law and any specific terms agreed with you.
GIFT CARDS
Savor Hospitality offers digital and physical gift cards that may be used at participating Savor Hospitality venues, subject to the terms applicable to the gift card.
Gift card values, purchasing options, delivery arrangements, redemption conditions and other requirements may be presented at the time of purchase and may be subject to change.
Gift cards should be treated as valuable items. You are responsible for keeping any gift card details secure and for providing accurate information when placing an order.
Unless otherwise stated in the applicable gift card terms, a gift card does not create any right to a cash alternative or refund beyond what is required by applicable law.
Additional terms displayed at the time of purchase will apply to the relevant gift card.
LOYALTY PROGRAMME
Savor Hospitality operates the Savor Loyalty Circle, which provides members with access to selected privileges, rewards and experiences.
Membership benefits, eligibility requirements, tiers, rewards and other programme features may vary and may be changed, suspended or withdrawn from time to time.
Participation in the loyalty programme is subject to the specific terms communicated to members. Members are responsible for providing accurate information and keeping their account details secure.
We may take reasonable steps to prevent misuse of the programme, including suspending or terminating membership where there is evidence of fraudulent, abusive or unauthorised activity, subject to applicable law.
PROMOTIONS AND OFFERS
From time to time, Savor Hospitality may publish promotions, special offers, events or other campaigns through the website, email communications or other channels.
Unless stated otherwise, promotions are subject to their own eligibility requirements, availability, validity periods and additional terms.
Promotional offers may be changed, withdrawn or discontinued where permitted by law. You should review the terms provided with each offer before participating.
THIRD-PARTY LINKS AND SERVICES
This website may contain links to third-party websites, platforms or services for convenience or additional information.
These third-party websites are operated independently from Savor Hospitality. We do not control their content, availability, security, privacy practices, products or services and do not necessarily endorse them.
Your use of any third-party website or service is subject to that provider’s own terms and policies. You should review those terms before providing personal information or using the relevant service.
ACCURACY AND AVAILABILITY OF INFORMATION
We aim to provide accurate and useful information, but we do not guarantee that every piece of information on the website will always be complete, current or free from errors.
Restaurant menus, photographs, prices, opening hours, promotions, availability, venue details and other information may change as our offerings evolve.
The website may also be temporarily unavailable due to maintenance, technical issues, updates or circumstances beyond our reasonable control.
Nothing in these Terms & Conditions excludes or limits any liability or legal right that cannot lawfully be excluded or limited under the laws applicable to you.
LIMITATION OF LIABILITY
To the extent permitted by applicable law, Savor Hospitality will not be responsible for losses arising solely from your inability to access or use the website, reliance on general website information, or use of third-party websites linked from the website.
We are not responsible for interruptions, delays, technical failures, viruses or other issues affecting the website where these arise from circumstances beyond our reasonable control.
However, nothing in these Terms & Conditions is intended to exclude, restrict or limit liability where doing so would be unlawful, including liability that cannot legally be excluded or restricted under applicable Hong Kong law.
Where you enter into a separate agreement with Savor Hospitality for a particular service, that agreement may contain additional provisions governing the relevant service.
USER FEEDBACK AND SUBMISSIONS
If you choose to send us feedback, comments, suggestions, ideas or other information about our website, venues, services or experiences, you confirm that the information you provide is submitted responsibly and does not knowingly infringe the rights of another person.
Unless otherwise agreed with you, we may use feedback you voluntarily provide to improve our services, website or customer experience.
You should not submit confidential, proprietary or sensitive information through general feedback channels unless specifically requested by us.
DATA USE AND PRIVACY
We may collect and use personal information when you interact with our website, make an enquiry or reservation, subscribe to communications, participate in the Savor Loyalty Circle, purchase a gift card, contact us or otherwise use our online services.
Our collection, use, storage and handling of personal information are explained in our Privacy Policy.
By providing personal information through the website, you should review the Privacy Policy so that you understand how your information may be handled and the choices available to you.
MINORS
This website is intended for general audiences. If you are under the age required to enter into a legally binding agreement under applicable law, you should use the website only with the involvement and supervision of a parent or legal guardian.
Certain dining experiences, events, promotions or services may have their own age-related requirements. Where applicable, those requirements will apply to the relevant experience or service.
GOVERNING LAW AND JURISDICTION
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China.
Subject to any mandatory rights or remedies available under applicable law, the courts of Hong Kong shall have jurisdiction over disputes arising from or relating to these Terms & Conditions or your use of this website.
Nothing in these Terms & Conditions is intended to prevent you from exercising any rights that cannot legally be excluded under applicable law.
CHANGES TO THESE TERMS
We may revise these Terms & Conditions from time to time to reflect changes to our website, services, business practices or legal requirements.
When changes are made, the updated version will be published on this page. You are encouraged to review this page periodically.
Your continued use of the website following the publication of revised Terms & Conditions means that you accept the updated terms, to the extent permitted by law.
CONTACT US
If you have questions about these Terms & Conditions or the use of this website, you can contact Savor Hospitality through the details below:
Savor Hospitality
Room 2313/23F, New Tech Plaza
34 Tai Yau Street
San Po Kong, Hong Kong
Phone: +852 2261 2777
Email: [email protected]
